Can you unlock a Oneplus 7 Pro 5g on Sprint without being on Sprint?

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I just got a Op7p 5g that was advertised as being unlocked. As soon as I got it I popped in my sim from Verizon and I have LTE and the VoLte symbol appears in the status bar. I called myself from another phone and the OP recieved the phone call but as soon as I answered, it dropped the call. I called Verizon about the CDMA-less function but they told me that my sim card was incompatible and I need one made for the device. I don’t know if this could be that the phone is still locked to Sprint or not. Can Sprint unlock it for me without me using it on their network? Not sure what to do here so if anyone can help, that would be great.

Today 12:26 PM

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